*{box-sizing:border-box}html,body{height:100%}:root{--mss-brand-dark: #153e35;--mss-brand-dark-2: #275d51;--mss-cta: #aa2236;--mss-cta-hover: #801624;--mss-link: #007945;--mss-text: #2b2b2b;--mss-text-muted: #6b6b6b;--mss-text-faint: #a4aaad;--mss-border: #c7cacc;--mss-border-light: #edeeed;--mss-bg: #f7f7f7;--mss-bg-nav-active: #edeeed;--mss-tint-green: #edf5f1;--mss-tint-gold: #faf4e3;--mss-tint-red: #f9e6e9;--mss-error: #991427;--mss-radius-sm: 6px;--mss-radius-md: 10px;--mss-radius-lg: 16px}body{margin:0;font-family:Inter,system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;font-size:14px;color:var(--mss-text);background:var(--mss-bg)}a{color:inherit;text-decoration:none}strong,b{font-weight:600}.nav-icon{font-family:Material Symbols Rounded;font-weight:400;font-style:normal;font-size:20px;width:20px;height:20px;line-height:1;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;color:var(--mss-brand-dark);font-variation-settings:"FILL" 0,"wght" 400,"GRAD" 0,"opsz" 20}.app-nav-item.active .nav-icon{font-variation-settings:"FILL" 1,"wght" 500,"GRAD" 0,"opsz" 20}.gicon{font-family:Material Symbols Rounded;font-weight:400;font-style:normal;line-height:1;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;color:currentColor;-webkit-user-select:none;user-select:none;font-variation-settings:"FILL" 0,"wght" 400,"GRAD" 0,"opsz" 20}button{font-family:inherit}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;height:42px;padding:0 22px;border-radius:24px;font-size:13px;font-weight:600;text-transform:uppercase;letter-spacing:.3px;cursor:pointer;border:1px solid transparent;white-space:nowrap}.btn-primary{background:linear-gradient(180deg,var(--mss-cta) 0%,var(--mss-cta-hover) 100%);color:#fff}.btn-primary:hover:not(:disabled){background:var(--mss-cta-hover)}.btn-primary:disabled{background:#d9c3cb;cursor:not-allowed}.btn-outline{background:#fff;border-color:var(--mss-brand-dark);color:var(--mss-brand-dark)}.auth-shell{display:flex;min-height:100vh;background:#fff}.auth-brand-panel{width:600px;flex-shrink:0;background:linear-gradient(160deg,var(--mss-brand-dark) 0%,var(--mss-brand-dark-2) 100%);color:#fff;padding:64px 64px 56px;display:flex;flex-direction:column;gap:28px}.auth-brand-logo{font-size:24px;font-weight:600}.auth-brand-illustration{width:100%;max-width:472px;height:300px;border-radius:var(--mss-radius-lg);background:#ffffff12;border:1px solid rgba(255,255,255,.25);font-size:12px;color:#ffffff8c;overflow:hidden}.auth-brand-illustration img{display:block;width:100%;height:100%;object-fit:cover}.auth-brand-heading{font-size:32px;font-weight:600;line-height:1.22;max-width:460px}.auth-brand-sub{font-size:15px;color:#ffffffb8;max-width:460px}.auth-form-panel{flex:1;display:flex;flex-direction:column;align-items:center;gap:24px;padding:140px 96px 64px}.auth-form-inner{width:420px;display:flex;flex-direction:column;gap:24px}.auth-title{font-size:24px;font-weight:600;color:var(--mss-text);margin:0}.auth-header-row{display:flex;align-items:center;gap:12px}.auth-back-link{font-size:20px;cursor:pointer;background:none;border:none;color:var(--mss-brand-dark);padding:0;display:inline-flex;align-items:center}.auth-helper-text{font-size:13px;color:var(--mss-text-muted);margin:0}.auth-cta-row{display:flex;align-items:center;justify-content:space-between}.auth-legal{font-size:12px;color:var(--mss-text-muted)}.auth-legal a{color:var(--mss-link)}.auth-signup-banner{background:var(--mss-tint-green);border-radius:8px;padding:18px;display:flex;gap:6px;align-items:center;justify-content:center;font-size:14px;font-weight:600}.auth-signup-banner a{color:var(--mss-link)}.auth-error{background:var(--mss-tint-red);color:var(--mss-error);border-radius:8px;padding:10px 14px;font-size:13px}.field{position:relative;width:100%;border-bottom:1px solid var(--mss-border);padding-bottom:10px}.field input{width:100%;border:none;outline:none;font-size:14px;font-family:inherit;color:var(--mss-text);padding-right:28px;background:transparent}.field input::placeholder{color:var(--mss-text-faint)}.field.has-error{border-bottom-color:var(--mss-error)}.field select,.field textarea{width:100%;border:none;outline:none;font-size:14px;font-family:inherit;color:var(--mss-text);background:transparent;resize:vertical}.field select{height:32px}.field textarea{min-height:80px;padding-top:6px}.field-error-icon{position:absolute;right:3px;top:0;bottom:10px;margin:auto 0;width:16px;height:16px;border-radius:50%;background:var(--mss-error);color:#fff;font-size:11px;font-weight:600;display:flex;align-items:center;justify-content:center;cursor:pointer;-webkit-user-select:none;user-select:none}.field-error-callout{position:absolute;right:0;top:100%;margin-top:6px;background:var(--mss-text);color:#fff;font-size:12px;padding:6px 10px;border-radius:6px;white-space:nowrap;z-index:20}.otp-row{display:flex;gap:12px}.otp-box{width:56px;height:64px;border-radius:10px;border:1px solid var(--mss-border);text-align:center;font-size:22px;font-weight:600;color:var(--mss-text)}.otp-box:focus{outline:none;border:1.5px solid var(--mss-cta)}.otp-box.filled{border:1.5px solid var(--mss-cta)}.app-shell{display:flex;flex-direction:column;min-height:100vh;background:#fff}.app-topbar{display:flex;align-items:center;gap:20px;padding:14px 24px;background:#fff;border-bottom:1px solid var(--mss-border-light)}.app-logo{font-weight:600;font-size:20px;color:var(--mss-brand-dark)}.app-search{flex:1;display:flex;align-items:center;gap:8px;background:var(--mss-bg);border-radius:8px;padding:10px 16px;font-size:13px;color:var(--mss-text-muted)}.app-topbar-help{font-size:12px;font-weight:500;color:var(--mss-text-muted);white-space:nowrap;cursor:pointer}.app-avatar{width:32px;height:32px;border-radius:50%;background:var(--mss-brand-dark);color:#fff;display:flex;align-items:center;justify-content:center;font-size:12px;font-weight:600;flex-shrink:0;cursor:pointer;border:none}.app-body{display:flex;flex:1}.app-sidebar{width:236px;flex-shrink:0;background:#fff;border-right:1px solid var(--mss-border-light);padding:20px 8px;display:flex;flex-direction:column;gap:2px}.app-nav-section{padding:8px 16px;font-size:11px;font-weight:600;color:var(--mss-text-muted)}.app-nav-item{display:flex;align-items:center;gap:10px;padding:10px 16px;border-radius:6px;font-size:13.5px;color:#525957;cursor:pointer;white-space:nowrap}.app-nav-item.sub{padding-left:32px}.app-nav-item:hover{background:var(--mss-bg)}.app-nav-item.active{background:var(--mss-tint-green);color:var(--mss-brand-dark);font-weight:600}.app-content{flex:1;background:var(--mss-bg);padding:20px 24px 40px;display:flex;flex-direction:column;gap:24px}.banner{background:var(--mss-tint-green);border-radius:10px;padding:14px 20px;display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}.banner-title{font-size:14px;font-weight:600;color:var(--mss-brand-dark);margin:0 0 2px}.banner-sub{font-size:12px;color:var(--mss-text-muted);margin:0}.banner-actions{display:flex;gap:10px}.page-heading{font-size:30px;font-weight:600;margin:0 0 4px}.page-subheading{font-size:13px;color:var(--mss-text-muted);margin:0}.chip{display:inline-flex;align-items:center;gap:6px;background:var(--mss-bg-nav-active);color:var(--mss-brand-dark);border-radius:20px;padding:8px 14px;font-size:13px;font-weight:600;border:none;cursor:pointer}.overview-row{display:flex;align-items:center;gap:10px;font-size:14px}.stats-row{display:flex;gap:20px}.stat-card{flex:1;border-radius:12px;padding:18px 20px;display:flex;flex-direction:column;gap:14px}.stat-card.payments{background:var(--mss-tint-green)}.stat-card.settlement{background:var(--mss-tint-gold)}.stat-card.refunds{background:var(--mss-tint-red)}.stat-top-row{display:flex;align-items:center;justify-content:space-between;font-size:13px;color:var(--mss-text-muted);font-weight:500}.stat-icon{width:28px;height:28px;border-radius:50%;background:#ffffffb3}.stat-value{font-size:26px;font-weight:600}.stat-divider{height:1px;background:var(--mss-border-light)}.stat-footer{font-size:12px;color:var(--mss-text-muted)}.card{background:#fff;border:1px solid var(--mss-border-light);border-radius:12px;padding:20px 24px 24px;display:flex;flex-direction:column;gap:20px}.card-header{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap}.card-title{font-size:17px;font-weight:600;margin:0}.card-controls{display:flex;gap:10px}.chart-placeholder{background:var(--mss-bg);border-radius:8px;height:260px;font-size:12px;color:var(--mss-text-muted);overflow:hidden}.chart-placeholder img{display:block;width:100%;height:100%;object-fit:cover}.empty-state{display:flex;flex-direction:column;align-items:center;gap:14px;padding:40px 0 60px}.empty-state-icon{width:64px;height:64px;border-radius:50%;background:var(--mss-bg-nav-active)}.empty-state-label{font-size:12px;font-weight:600;color:#8c9491}.source-list{display:flex;flex-direction:column;gap:16px}.source-row{display:flex;align-items:center;gap:14px}.source-icon{width:32px;height:32px;border-radius:50%;background:var(--mss-tint-green);color:var(--mss-brand-dark);display:flex;align-items:center;justify-content:center;flex-shrink:0}.source-name{width:110px;font-size:13px;font-weight:600;flex-shrink:0}.source-bar-track{flex:1;height:8px;border-radius:4px;background:var(--mss-bg);overflow:hidden}.source-bar-fill{height:100%;border-radius:4px;background:var(--mss-brand-dark)}.source-pct{width:40px;text-align:right;font-size:12px;color:var(--mss-text-muted);flex-shrink:0}.source-amount{width:130px;text-align:right;font-size:13px;font-weight:600;flex-shrink:0}.source-group{display:flex;flex-direction:column;gap:14px}.source-group+.source-group{margin-top:8px;padding-top:20px;border-top:1px solid var(--mss-border-light)}.source-group-header{display:flex;align-items:center;gap:12px;font-size:14px;font-weight:600}.source-subgroup-list{display:flex;flex-direction:column;gap:12px;padding-left:46px}.source-subrow{display:flex;align-items:center;gap:14px}.source-subname{width:170px;font-size:12.5px;color:var(--mss-text-muted);flex-shrink:0}.source-show-more-btn{align-self:center;margin-top:4px;display:inline-flex;align-items:center;gap:4px;background:none;border:none;color:var(--mss-link);font-size:12.5px;font-weight:600;cursor:pointer;padding:6px 10px}.source-show-more-btn:hover{text-decoration:underline}.app-footer{display:flex;gap:24px;align-items:center;padding-top:20px;font-size:12px;color:var(--mss-text-muted);flex-wrap:wrap}.list-filter-bar{display:flex;align-items:center;gap:28px;padding:12px 0;border-top:1px solid var(--mss-border-light);border-bottom:1px solid var(--mss-border-light);flex-wrap:wrap}.list-filter{display:flex;flex-direction:column;gap:4px}.list-filter-label{font-size:10px;font-weight:600;color:var(--mss-text-muted);letter-spacing:.02em}.list-filter-value{font-size:13.5px;font-weight:600}.list-search{background:#fff;border:1px solid var(--mss-border-light);border-radius:6px;padding:9px 14px;font-size:12.5px;color:var(--mss-text-muted);margin-left:auto}.list-search input{border:none;outline:none;font-size:12.5px;font-family:inherit;background:transparent;width:160px}.list-stats-row{display:flex;align-items:center;gap:48px;padding:8px 0}.list-stat-label{font-size:10.5px;font-weight:600;color:var(--mss-text-muted);margin-bottom:4px}.list-stat-value{font-size:20px;font-weight:600}.list-filter-select{border:none;background:none;font:inherit;font-weight:600;font-size:13.5px;cursor:pointer;color:var(--mss-text);padding:0}.pagination-bar{display:flex;align-items:center;justify-content:flex-end;gap:16px;padding:14px 4px 4px;flex-wrap:wrap}.pagination-total{font-size:12.5px;color:var(--mss-text-muted);margin-right:auto}.pagination-page-size{border:1px solid var(--mss-border-light);border-radius:6px;padding:6px 10px;font-size:12.5px;font-weight:600;background:#fff;cursor:pointer}.pagination-btn{width:32px;height:32px;border-radius:50%;border:1px solid var(--mss-border-light);background:#fff;display:inline-flex;align-items:center;justify-content:center;cursor:pointer;color:var(--mss-brand-dark)}.pagination-btn:disabled{color:var(--mss-text-faint);cursor:not-allowed}.pagination-page-label{font-size:12.5px;font-weight:600;color:var(--mss-text-muted);white-space:nowrap}.btn-download{margin-left:auto;background:#fff;border:1px solid var(--mss-cta);color:var(--mss-cta);border-radius:20px;padding:9px 16px;font-size:13px;font-weight:600;cursor:pointer;display:inline-flex;align-items:center;gap:6px}.btn-download:hover{background:var(--mss-tint-red)}table.data-table{width:100%;border-collapse:collapse;font-size:13px}.data-table thead th{text-align:left;font-size:10.5px;font-weight:600;color:var(--mss-text-muted);letter-spacing:.02em;padding:10px 16px;border-bottom:1px solid var(--mss-border-light)}.data-table tbody td{padding:14px 16px;border-bottom:1px solid var(--mss-border-light)}.data-table tbody tr:last-child td{border-bottom:none}.data-table tbody tr:hover{background:var(--mss-bg)}.badge{display:inline-flex;align-items:center;padding:4px 10px;border-radius:20px;font-size:11px;font-weight:600;letter-spacing:.02em}.badge-success{background:var(--mss-tint-green);color:#0d6b3f}.badge-warning{background:var(--mss-tint-gold);color:#92600e}.badge-error{background:var(--mss-tint-red);color:var(--mss-error)}.badge-neutral{background:var(--mss-bg-nav-active);color:var(--mss-text-muted)}.tabs{display:flex;gap:8px;border-bottom:1px solid var(--mss-border-light)}.tab{padding:6px 14px;font-size:13.5px;font-weight:600;color:var(--mss-text-muted);cursor:pointer;border-bottom:2px solid transparent;margin-bottom:-1px;background:none;border-left:none;border-right:none;border-top:none}.tab.active{color:var(--mss-brand-dark);border-bottom-color:var(--mss-brand-dark)}.kv-card{background:#fff;border:1px solid var(--mss-border-light);border-radius:10px;max-width:560px}.kv-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:12px 20px;border-bottom:1px solid var(--mss-border-light);font-size:13.5px}.kv-row:last-child{border-bottom:none}.kv-label{color:var(--mss-text-muted)}.kv-value{font-weight:600;font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:13px}.section-label{font-size:11px;font-weight:600;color:var(--mss-text-muted);letter-spacing:.03em;margin:8px 0 -8px}.perm-table-wrap{overflow-x:auto}table.perm-table{border-collapse:collapse;font-size:12.5px;min-width:900px}.perm-table th,.perm-table td{padding:8px 20px;text-align:left;border-bottom:1px solid var(--mss-border-light)}.perm-table th{font-size:10.5px;font-weight:600;color:var(--mss-text-muted);letter-spacing:.02em}.perm-table td.perm-cat{font-weight:600;white-space:nowrap}.perm-check{color:var(--mss-brand-dark);font-weight:600}.dropdown-menu{background:#fff;border:1px solid var(--mss-border-light);border-radius:8px;box-shadow:0 8px 24px #0000001f;padding:6px;z-index:50}.dropdown-item{padding:8px 12px;font-size:13px;border-radius:6px;cursor:pointer;white-space:nowrap}.dropdown-item:hover{background:var(--mss-bg)}.stub-page{background:#fff;border:1px dashed var(--mss-border);border-radius:12px;padding:48px 24px;text-align:center;color:var(--mss-text-muted)}.stub-page h1{color:var(--mss-text);margin-bottom:8px}.ticket-form-question{font-size:15px;font-weight:600;color:var(--mss-text);margin:4px 0 12px}.category-card-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:10px;margin-bottom:24px}.category-card{display:flex;flex-direction:column;align-items:flex-start;gap:8px;padding:14px;border:1px solid var(--mss-border);border-radius:10px;background:#fff;color:var(--mss-text);font-size:12.5px;font-weight:600;text-align:left;cursor:pointer;transition:border-color .15s,background .15s}.category-card:hover{border-color:var(--mss-brand-dark)}.category-card.selected{border-color:var(--mss-brand-dark);border-width:1.5px;background:var(--mss-tint-green);color:var(--mss-brand-dark)}.category-card .gicon{color:var(--mss-brand-dark)}.pill-row{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:24px}.pill{padding:8px 16px;border-radius:20px;border:1px solid var(--mss-border);background:#fff;color:var(--mss-text);font-size:12.5px;font-weight:600;cursor:pointer}.pill:hover{border-color:var(--mss-brand-dark)}.pill.selected{border-color:var(--mss-brand-dark);background:var(--mss-brand-dark);color:#fff}.ticket-meta-row{display:flex;gap:32px;flex-wrap:wrap;padding:16px 20px;background:var(--mss-bg);border-radius:10px;font-size:13px}.ticket-meta-label{font-size:10.5px;font-weight:600;color:var(--mss-text-muted);letter-spacing:.02em;margin-bottom:2px}.ticket-status-control{display:flex;align-items:center;gap:10px;margin-left:auto}.ticket-status-control select{height:36px;border-radius:8px;border:1px solid var(--mss-border);padding:0 10px;font-size:13px;font-family:inherit;background:#fff;color:var(--mss-text)}.chat-thread{display:flex;flex-direction:column;gap:14px;padding:20px;background:var(--mss-bg);border-radius:10px;max-height:420px;overflow-y:auto}.chat-bubble{max-width:70%;padding:10px 14px;border-radius:12px;font-size:13.5px;line-height:1.4}.chat-bubble.merchant{align-self:flex-end;background:var(--mss-tint-green);border-bottom-right-radius:2px}.chat-bubble.bank{align-self:flex-start;background:#fff;border:1px solid var(--mss-border-light);border-bottom-left-radius:2px}.chat-bubble-meta{font-size:11px;font-weight:600;color:var(--mss-text-muted);margin-bottom:4px}.chat-composer{display:flex;gap:10px;align-items:flex-end}.chat-composer textarea{flex:1;border:1px solid var(--mss-border);border-radius:10px;padding:10px 14px;font-size:13.5px;font-family:inherit;resize:vertical;min-height:42px}.chat-composer textarea:focus{outline:none;border-color:var(--mss-brand-dark)}.dirham-amount{display:inline-flex;align-items:center;gap:3px;white-space:nowrap}.dirham-glyph{display:inline-block;width:.8em;height:.68em;flex-shrink:0;background-color:currentColor;-webkit-mask-image:url(/dirham-symbol.png);mask-image:url(/dirham-symbol.png);-webkit-mask-size:contain;mask-size:contain;-webkit-mask-repeat:no-repeat;mask-repeat:no-repeat;-webkit-mask-position:center;mask-position:center}.table-scroll{width:100%;overflow-x:auto;-webkit-overflow-scrolling:touch}.hamburger-btn{display:none;align-items:center;justify-content:center;width:36px;height:36px;flex-shrink:0;border:none;background:none;color:var(--mss-brand-dark);cursor:pointer;padding:0}.sidebar-backdrop{display:none}@media (max-width: 900px){.hamburger-btn{display:inline-flex}.app-topbar{gap:12px;padding:12px 16px}.app-logo-img{height:32px!important}.app-search,.app-topbar-help{display:none}.app-sidebar{position:fixed;top:0;left:0;bottom:0;z-index:60;transform:translate(-100%);transition:transform .2s ease;box-shadow:0 0 24px #00000026;overflow-y:auto}.app-sidebar.open{transform:translate(0)}.sidebar-backdrop{display:block;position:fixed;top:0;right:0;bottom:0;left:0;background:#00000059;z-index:55}.app-content{padding:16px 16px 32px}.page-heading{font-size:24px}.stats-row{flex-direction:column}.list-stats-row{flex-wrap:wrap;row-gap:16px}.list-filter-bar{flex-wrap:wrap;row-gap:12px}.list-search{margin-left:0;width:100%}.list-search input{width:100%}.auth-shell{flex-direction:column}.auth-brand-panel{width:100%;padding:32px 24px;gap:16px}.auth-brand-illustration{height:160px}.auth-brand-heading{font-size:24px}.auth-form-panel{padding:32px 24px 48px}.auth-form-inner{width:100%}}@media (max-width: 600px){.app-avatar{font-size:11px}.otp-row{gap:8px}.otp-box{width:44px;height:56px}.category-card-grid{grid-template-columns:repeat(2,1fr)}.ticket-meta-row{gap:16px}.app-nav-item{font-size:14px}}